FAQ

+ What is Video Mirror Feedback® (VMF)?

VMF is the coaching method I researched and developed that gets results, in my seasoned experience, more sustainably and in a fraction of the time required by other methods. It evolved out of my career as a video producer and interviewer for people who are absolutely committed to upping their ability to express themselves clearly, confidently, and CONVENIENTLY.

We use brief video clips of your interactions with me to improve awareness of your “inner landscape” and your impact on others. Thanks to technology such as Skype, I offer Video Mirror Feedback coaching anywhere in the world there’s a wifi connection.

I’ve used VMF on myself, so I know firsthand that seeing and hearing myself from the perspective of employers, colleagues, direct reports, and clients opened my eyes fast to the impact of choices that I hadn’t been aware I was making.

Observing your interactions with my constructive, empathetic guidance quickly trains you to create and maintain your work relationships more effectively. This makes VMF ideal for relationship and couples coaching as well.

+ How did you come up with this idea?

The spark of the idea came when I discovered that watching myself on video was helping me ask clearer, more concise questions. This insight led to noticing that each one of my communications is a choice – and that my choices are a lot more productive when I’m mindful of them.

From there, I developed and tested a structured approach to helping people learn to “choose their communication before it chooses for them.” I’m grateful to the Five College Women’s Studies Research Center for sponsoring my research and supervision by Dr. Pat Romney in 2008-09.

+ What benefits will I gain from VMF?

  • Improve your conversation skills and ability to give and read social cues
  • Boost your job performance by increasing your emotional intelligence
  • Prepare on a deep level for an interview
  • Revise and practice a public talk with a seasoned thought partner
  • Discover how you may be contributing to misunderstandings and conflicts
  • Practice choosing confidence in thinking on your feet that you can tap into when it matters
  • Practice a challenging conversation and get constructive feedback
  • Resolve a recurring problem or dilemma
  • Discover how to let go of old habits that may be holding you back
  • Move beyond the dread of creating your own website video–and make it with my support
  • Make changes fast—and for good

+ What does a VMF session look like?

Every VMF program and session is tailored to the individual client, couple, or work team.

We meet through an online video call so we collaborate face to face with the option of video-recording and instantly playing back the clips. Each session begins with a centering minute and a chance to review your purpose.

Each session includes a careful blend of Psychosynthesis coaching and mentoring with tools I’ve gleaned from numerous communication trainings (including Intercultural, Conscious, Non-Violent), plus Mindfulness, Reflective Agreement Process, Relational Presence, Focusing, Yoga, Mediation, Improv, and Hospice Volunteer Training.

The more we watch key moments from the videos we make together, the more you literally see yourself meeting your own expectations and then surpassing them. Before each session wraps up, we reinforce your insights and agree on the interactions or behavior shifts you plan to apply in the coming week – and beyond!

+ How much time do I need to commit?

Each program is a commitment of at least 10 sessions. We meet 2-4 times per month for 75-90 minutes. Some clients prefer to upgrade to two-hour meetings.

+ What are your fees?

I have tiered rates for companies, non-profits, and private individuals (or couples). We’ll discuss these in our initial no-charge consultation.

+ Can we have a conversation first to get acquainted and ask a few questions?

Yes, meeting first is essential to confirming we're a good fit. In a no-charge 20-minute phone consultation, I'll listen to you describe your communication challenges and the results you want from the customized training and coaching program that I would create for you.

+ Are sessions confidential?

Yes, 100% private and confidential. I adhere to the principles of ethical practice embodied in Code of Ethics of the National Board for Certified Counselors.

+ Will watching myself be difficult?

Clients consistently say that the insight and results they gained was well worth the first few minutes of awkwardness. Before any recording takes place, we carefully explore any concerns you have about being recorded and/or watching yourself. You decide when you’re ready.

Most clients are surprised by positive qualities they never noticed in themselves. After a few minutes in the atmosphere of “unconditional positive regard” we create, most people recognize old thought patterns that contribute to whatever has been bothering them or holding them back. Often, a certain laugh, gesture, or eye movement become clues to the unconscious patterned thinking that has been limiting your life.

+ Is there support between sessions?

Yes. We use brief emails or phone calls to help you put the inner shifts you experienced with me into daily practice.

+ What happens to the video clips I record with Carlyn?

Most people ask me to keep their clips to refer to at our next meeting. You always have the option of directing me to delete them before the end of our meeting. There is no reason for me to keep clips that you don’t want me to keep.